Tuesday, July 1, 2008

Sometimes I just want to reach out and slap someone.

I love our pediatrician.... love her! However, I'm not so happy with the actual company right now. Back in March at Chase's well check-up I was told I had a substantial credit and they would just apply it to my bill. Hey, I LOVE surprises like that... until you find out later that they were COMPLETELY wrong! At our next appointment for his lovely ear infection we were told they were changing their billing system over and the would cut us a check for the remainder of the credit. Sounded good to me. Of course when instead of a nice little check I received a bill for way more than the credit ever was, I was not a happy camper. After contacting them I was told the account would be audited and someone would get back with me. Turns out their way of getting back with you is threatening to send you to collections... nice. I mean seriously, how unprofessional is that???? I called and spoke with a representative and she said that they had indeed audited and it were their mistake, a credit never existed. After I expressed my unhappiness she told me that she would make a note I was upset on the account... wow, thanks!

As for our IVF update, another appointment down! I was a little worried when I went in yesterday and was told that my follies are growing, but they need to be bigger. I tend to stim for 11 days and had only 5 1/2 days worth of shots at that point, so I wasn't sure what to think. She said we might up my meds and they'd call me after the blood work. I guess it all came back OK because I stayed on the same dose and I go back on Wednesday. Phew! I was so proud of myself for not asking actual numbers because I know I would start obsessing. I'm trying really hard to not goo.gle anymore because I find myself spending every spare moment on the Internet... not good! Hopefully tomorrow's appointment will go just as well!

**I am grateful for:
1) the Disney Channel
2) happy times
3) faith
4) determination
5) the sunny day


Stephanie said...

Congrats on the great IVF appt - you know I am thinking and praying here for you! I get what mean about googling! I almost needed a google intervention during IVF! I had a very similar billing problem at my ped too - weird and frustrating for sure!

kristi said...

My daycare did this to me once...I was HOT!!